What is it?
        Potential problem 
          analysis (PPA) is a technique which can help you anticipate problems 
          before they happen and to identify the actions needed to be taken to 
          prevent them from happening, or to minimise the effect.
  When to use it
  
          - Completing a 
            plan for implementing a decision or improvement
- Monitoring a 
            plan which is in progress
- Reacting to possible 
            internal or external changes that could affect the company
What does it achieve?
        PPA will help you 
          identify what could go wrong and prevent the successful implementation 
          of a decision or plan. It enables you to identify potential problems 
          and their likely causes, and hence determine what actions are required 
          to prevent the problem occurring, or at least minimise their effect 
          if they do occur. This will install confidence into everybody concerned 
          that they have done as much as possible to successfully implement the 
          plan
  Key steps
  
          - Identify potential 
            problems 
- Determine likely 
            causes 
- Decide on preventative 
            actions 
- Decide on contingency 
            actions 
- Modify action 
            plan