What is it?
Process analysis is a technique which can enable you to produce a fully detailed picture of a process with all the steps clearly identified. You will be able to go on to review each step in the process, identify problems and opportunities, and to pursue these through a systematic approach. The review will also highlight opportunities for you to increase the effective control of the process
When to use it
- Identifying problem areas within a process
- Identifying improvements to a process,
- Testing alternatives to a solution
- Improving management control of a process
What does it achieve?
Process analysis uses the power of the team to produce a detailed analysis of a process. This can be used subsequently to highlight problem areas and identify improvement opportunities.
The technique, once completed, will result in a more efficient process which is fully documented leading to more effective control by management.
Key steps
- Select the process
- Select the team
- Outline flowchart
- Detailed flowcharts
- Task information sheets
- Analysis
- Action plan and test
- Implementation
- Review
