What is it?
A problem definition
sheet is a means of providing a clear statement of a problem, its aims
and the objectives that are required to overcome the problem. It includes
an assessment of costs and benefits, and likely timescales for solving
and implementation.
When to use it
- To define a potential
area for improvement
- To define a problem
to be tackled,
- To present a
problem to a group, such as the quality council
What does it achieve?
A problem definition
sheet allows you to assess all aspects of what is involved when trying
to correct a problem. It prompts you to consider the reasons for undertaking
a project, and enables you to record those reasons in terms of:
- A clear statement
of the problem
- The potential
gains of dealing with that problem,
- The likely cost
and timescales for improvement
- The estimated
savings and benefits
- the people influenced
by correcting the problem